Frequently asked questions

  • Should I first see a doctor or go directly to the audiologist?

    If you experience a change in your hearing (whether it came on slowly or suddenly), have ringing in your ears, or other symptoms such as a feeling of fullness in your ears or other auditory symptoms, you can start by seeing an audiologist. The audiologist works closely with general practitioners and Ear- Nose and Throat Specialists and will refer you to the appropriate person if necessary.

    If you are an adult and your only complaint is pain or discharge from your ears it is best to first see your general practitioner. If you experience an acute attack of vertigo or feel off balance, nauseated and have a ringing sound in your ears it is best to first see your general practitioner or an Ear Nose and Throat Specialist. The doctor will refer you to the audiologist for further testing if necessary.

    If your child shows any signs of hearing loss first consult an audiologist. The audiologist will refer you to a doctor for further management.

    I know I have a hearing loss and need hearing instruments, but would it be a problem if I delay getting them until I am “ready”?

    Research has shown that people wait an average of 7 years from the time they are first diagnosed with a hearing loss until they get their first set of hearing instruments. The longer a person waits to obtain hearing instruments the longer the brain is deprived of sound and the more likely the person is to struggle to get used to amplified sound. The sooner a person starts to use hearing instruments the easier they will adjust to them and the more likely they are to be a successful user in the long run.

    They say that that “Hearing Instruments don’t work, is this true?

    Some people don’t perform well with hearing instruments for various reasons, for example:

    •   They use only one hearing instrument although they have hearing loss in both ears and therefore actually need two hearing devices to hear better.

    •   The technology in the hearing instruments is old or very basic.

    •   Unrealistic expectations

    •   An unwillingness to go through a period of adjustment to the hearing instruments

    •   Poor motivation to hear better

Our Services

Hearing tests

Hearing tests are not painful and are performed in a comfortable environment.

Hearing protection

Hearing loss due to noise exposure is highly preventable. All products are custom made from a high quality silicone or acrylic material.

Assistive listening devices

Assistive listening devices can be used in combination with hearing instruments or independently

Central auditory processing testing.

Comprehensive testing and management.